1. Introduction

Dekho Pvt Ltd ("Dekho", "we", "us", "our") operates the Dekho application and related services (the "Services"). This Privacy Policy explains how we collect, use, share, and protect personal data when you access or use the Services. We follow applicable Indian laws including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000 and its rules.

2. 18+ Only (Strict)

The Services are intended for adults aged 18 years and above only. We do not knowingly collect personal data from anyone under 18. If we learn that a user is under 18, we may suspend or terminate the account and delete associated personal data unless retention is required for legal compliance, fraud prevention, or dispute resolution.

3. What the App Is (Live Streaming)

Dekho is a live video streaming application. Users may broadcast live video/audio, interact through chat or other in-app features, and participate in real-time sessions. Because the Service is live, content may be visible to other users in real time.

4. Information We Collect

A) Information you provide

• Consent: By using Dekho, you provide affirmative consent for data processing.
• Account information: name, phone number, email, date of birth, profile photo, bio.
• User content: live streams, messages, comments, uploads.
• Support communications: feedback and complaints.

B) Information collected automatically

• Device and app information
• Log and usage data
• Network and performance data

C) Live streaming and real-time interaction data

• Camera and microphone access (permission-based)
• Stream/session metadata
• Limited evidence stored only for safety, legal, or dispute handling

D) Location information (optional)

If enabled, we may process precise location. Otherwise, approximate location may be inferred from IP for security and fraud prevention.

5. Why We Use Your Data

• Account creation, age verification, and core services
• Safety, fraud prevention, and moderation
• Performance improvement and analytics
• Service communication and support
• Legal and regulatory compliance

6. Legal Basis

We process personal data based on consent and lawful purposes such as service delivery, safety, fraud prevention, and legal obligations. Consent can be withdrawn via app or device settings, subject to feature limitations.

7. Sharing of Data

• Service providers and vendors
• Law enforcement or legal authorities
• Business transfers

We do not sell personal data or run third-party advertising programs.

8. International Data Transfers

Data may be processed in India or other countries with reasonable contractual and technical safeguards.

9. Data Retention

• Account data: deleted within 30 days of request
• Logs: 6–18 months
• Reports/enforcement records: up to 24 months
• Backups: 30–90 days

10. Security

We use reasonable security measures including encryption and access controls. Absolute security cannot be guaranteed.

11. Your Rights and Choices

• Access and update profile information
• Request account deletion
• Manage app permissions
• Nominate another individual to exercise rights
• Raise grievances

12. Grievance Redressal (India)

Email: grievance@thedekhoapp.com

13. Third-Party Links

We are not responsible for third-party privacy practices. Please review their policies separately.

14. Data Breach Notification

• Notify the Data Protection Board of India
• Notify affected users via email or in-app notice