Privacy Policy for Dekho
Effective Date:31-12-2025
Dekho (“Dekho”, “we”, “our”, or “us”) operates a private online video chat mobile application (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights as a user.
By installing or using the Dekho app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Voluntarily
When you use Dekho, you may provide:
Name or username
Email address or phone number (if applicable)
Profile details (if any)
Information shared when contacting support
Providing this information is optional, but some features may not work without it.
1.2 Video & Communication Data
Dekho enables private, real-time video chats between users.
We do NOT record video calls
We do NOT store video or audio content
Video streams are transmitted securely and temporarily to enable communication
Messages or interactions may be processed briefly for moderation or safety purposes
1.3 Automatically Collected Information
When you use the app, we may collect:
Device model, OS version, app version
IP address and approximate location (country/region)
App usage data, crash logs, and performance analytics
Date and time of access
This data helps us improve app performance, security, and stability.
2. How We Use Information
We use collected information to:
Operate and maintain the Dekho service
Enable private video chat functionality
Improve user experience and app performance
Detect and prevent abuse, fraud, and policy violations
Respond to user inquiries and safety reports
Comply with legal obligations and government requests
3. Legal Basis for Processing
We process user data based on:
User consent
Legitimate business interests
Compliance with legal obligations
Protection of users and platform safety
4. Data Sharing & Disclosure
Dekho does not sell personal data.
We may share data only:
With trusted service providers (hosting, analytics, security)
When required by law or legal processes
To protect the rights, safety, and security of users or Dekho
During mergers, acquisitions, or legal restructuring
All third parties are required to maintain confidentiality and security.
5. Data Retention
We retain data only for as long as:
Necessary to provide the service
Required by law
Needed for safety, dispute resolution, or abuse prevention
Users may request deletion of their data at any time.
6. Data Security
We implement reasonable technical and organizational safeguards, including:
Secure servers
Encrypted data transmission
Access control mechanisms
However, no system is completely secure, and absolute security cannot be guaranteed.
7. Children’s Privacy
Dekho is strictly intended for users aged 18 and above.
We do not knowingly collect data from minors
Any account suspected to belong to a minor will be terminated immediately
8. User Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Contact us with privacy concerns
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.